Terms of service

Terms of Service

OVERVIEW

This website is operated by AdeImpossible (also trading as Connect Perfectly LLC). Throughout the site, the terms “we,” “us,” and “our” refer to AdeImpossible. AdeImpossible offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, clients, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).

A breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These include but are not limited to:

  • Spotlight Matchmaking

  • Fan Connect

  • Spotlight Coaching Live

  • 1-on-1 Coaching

  • Digital Courses or Programs

These offerings are service-based and/or digitally delivered and do not involve physical shipping. No tangible products are mailed or shipped to customers.

Fulfillment & Delivery

  • Digital Products (courses, guides, or programs) are delivered immediately after purchase through secure online access or email instructions.

  • Coaching Services (1-on-1 or Spotlight Coaching) are fulfilled through scheduled virtual sessions (Zoom, Google Meet, or similar) or in-person appointments if available.

  • Matchmaking & Fan Connect Services involve introductions coordinated via email, phone, or virtual meeting. These services are considered fulfilled once introductions or scheduled sessions have been initiated.

  • Confirmation and scheduling instructions are sent via email within 24–48 hours of purchase.

Service Limitations

We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. All descriptions of products, pricing, and availability are subject to change without notice.

SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site.
We reserve the right to refuse or cancel any order suspected of fraudulent or unauthorized activity.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 5 – REFUNDS AND CREDITS

Our goal is to provide exceptional service and value. However, due to the personalized and time-based nature of our offerings, we maintain the following refund policy:

Digital Products & Coaching Services

Non-refundable once delivered or initiated.

Matchmaking & Fan Connect Services

Non-refundable once introductions are made or attempted.
If all attempts are exhausted without a successful connection, a credit may be issued for another AdeImpossible service of comparable value.

Cancellations

Clients must provide at least 24 hours’ notice to reschedule coaching or matchmaking sessions. Missed appointments or late cancellations are considered fulfilled and non-refundable.

For more details, please see our full Refund Policy (linked on the checkout page).

SECTION 6 – SHIPPING POLICY

All of our offerings are digitally or service-based and do not involve physical shipping.

  • Courses and programs are delivered digitally via secure online access.

  • Coaching and matchmaking sessions are fulfilled through scheduled calls or in-person appointments.

  • Customers receive confirmation and scheduling details via email after purchase.
    No shipping fees apply.

SECTION 7 – THIRD-PARTY LINKS

We may provide access to third-party tools or links. We are not responsible for any third-party websites’ content, accuracy, or use.
Your use of optional third-party tools or links is entirely at your own risk.

SECTION 8 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our Services are provided “as is” and “as available” without any warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

In no case shall AdeImpossible, Connect Perfectly LLC, or any affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or products.

SECTION 9 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AdeImpossible, Connect Perfectly LLC, and our partners, employees, and affiliates from any claim or demand made by any third party arising from your breach of these Terms or violation of any law or rights of a third party.

SECTION 10 – GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States, with venue in the State of California.

SECTION 11 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

AdeImpossible / Connect Perfectly LLC
📧 ade@adeimpossible.com
📍 415 Laurel St, Suite #509, San Diego, CA 92101
📞 619-869-8511